Returns are accepted within 45 days from the date of purchase, provided they are in their original packaging.  A restocking fee of 15% may apply if the products are removed from their original packaging.  Buyer is responsible for shipping returns. We will ship and replace your defective item at no charge within the 1-year warranty period for machines.  Cosmetic items must be returned within 45 days of purchase.  First-time orders of pigments can be returned for a full refund within 6 months of the order if not completely satisfied, provided that at least 80% of the product remains unused. 

Method of Payment:

• Credit Card. We accept Visa, MasterCard, American Express, and Discover.
• Paypal.  Your PayPal account must have a verified status for us to accept your order.

Sales Tax:

Resellers must provide a resale tax number or the entire order will be taxable. IMPORTANT: Credit will not be issued if the resale number is not mentioned at the time of the order. Current resale certificates are required.

Returned Checks and Fees:

A $30.00 fee will be charged for any returned check, in addition to the original check amount.

Professional Use only: 

You understand that permanent makeup and semi-permanent makeup products are for professional use only, and requires professional training with a certified training center. You assume responsibility for receiving the proper training and assume any liability that may arise out of the misapplication of the products that you purchase.

We assume that you have the proper knowledge and training to use our permanent make-up supplies.  If you did not receive training from us, you assume any risks and hazards associated with using our products, which may include, but are not limited to, infection, aesthetic imperfections, incorrect pigment selection, color migration, fading, or color change. You acknowledge that permanent makeup supplies are for professional use only.

You also acknowledge that a client may experience pain and discomfort even after being anesthetized. (We highly recommend that you purchase our anesthetics for managing discomfort.) You also assume responsibility for following all city and state laws and understand that it is your responsibility to obtain a permit from your local health department to practice body art.